FAQ

What shipping service do you use?

Currently, all of our orders ship via United States Postal Service (USPS).

If I order several products, will they all come in one box?

We ship all of our products straight from our design studio! We do it all for you, shipped right to the address you requested. If you have a larger order there is a possibility that you may receive more than one box. 

When will my order ship?

Orders ship within 3-5 business days (Monday-Friday) and are shipped via USPS First Class Package Services. Unless, a different shipping method is selected upon checkout.   

Will you provide Tracking Information for my order?

Yes! Once your order has been shipped you will receive an email with your tracking number. 

Where will my order ship from?

Your order will ship from our studio in Lonsdale, Minnesota located about 40 minutes south of the Twin Cities.  

Do you ship outside of the United States?

No.  At this time we only offer shipping to the United States.

Sales Tax Information

For Minnesota residents sales tax will be added to the cost of the product.

What payment methods do you accept?

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • JCB
  • Mastercard
  • PayPal
  • Shopify Pay
  • Venmo
  • Visa

The name that will appear on your credit card statement is SP * JANEES ELITE DESI

What happens to the information I submit? 

All details submitted will be kept confidential. We do not sell names, addresses, numbers or any other information you give us. View Privacy Policy

I want to send you some feedback. Where do I send it? 

If you have any suggestions, complaints or compliments about our site, products or anything else, please email info@janeeselitedesigns.com 

How can I contact you?

  • Call Us - 952.250.8039

  • Email Us - info@janeeselitedesigns.com

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